Company

Quality Insitute of America (QIA) is the developer of the QISS (Quality Institute Software Solution).

History:

• QIA was started by in 1994, and incorporated in 1995 in the State of Texas.
• QIA was started by a handful of professionals who had spent decades in management systems and engineering, with a passion for helping organizations get the most out of the resources available to it. These professionals were the amongst the first in the USA to use ISO 9001 in their work with large multinational companies. Because of their passion for efficiencies along with effectiveness of systems, they developed their work and systems to do more than just comply. QIA’s systems make your organization produce more at less cost, and be more profitable.

Vision:

To be the most comprehensive and cost effective one-stop source to help management improve their quality, and productivity of their organization.

Mission:

Provide clients with software, consulting, auditing, and training to help them make breakthrough improvements in the way they do business.

Capabilities:

• Provide consulting, auditing and training in the following fields of Quality Assurance and Organizational Excellence:
• Management Systems based on the ISO 9000 family, and its derivative standards, examples: AS9100, TS 16949, ISO 14000, OHSAS 18001, etc.
• Six Sigma as a standalone effort or as an integral part of the Management Systems mentioned above.
• Provide support to Supply Chain Management by conducting quality system audits of suppliers, before award of contracts, and on an on-going basis.
• Provide comprehensive software called "QISS" to automate an organization’s Management System. This software has been developed by QIA, and helps an organization take out the drudgery and waste that can be seen in many management systems. QIA has developed the concept of the two component process:
• The first component is the "overhead" component. These are the steps necessary to make the process work, but do not they provide any value. An example would be the review and approval, and revisions control of a procedure. These are necessary overhead steps in "Document Control" that contribute to drudgery and delays.
• The second component is the Value Adding component. An example of this would be the approved and correct instructions and other data that need to be transmitted to employees (for example) so they can do a good job. Interestingly, the overhead steps sap so much energy and cost, that the original value adding intent of document control is often forgotten.
• QISS automates the "overhead component", releasing people's time to do productive and value adding activities.
• QIA has global reach with presence in four cities in the USA and in Mexico, Canada, and South Asia.